MEDICAL
IT & Telecoms Support for Medical Practices
Fast, secure, and reliable tech, because your patients can’t wait.
At Spoke Technology, we understand the pressures facing today’s medical practices. Whether you’re managing a busy GP surgery, health clinic, or private practice, you rely on technology to keep patient care moving. From phone systems to patient records, everything must work seamlessly, every time.
We specialise in supporting medical practices with dependable IT, telecoms and cybersecurity solutions. And when something does go wrong, we’re here, fast, friendly and without the jargon.
Telecoms That Keep Your Practice Connected
From appointment calls to emergency referrals, your phone system is a vital part of patient care. We provide reliable, intelligent telecoms that are simple to use and quick to fix if needed.
With Spoke, you get:
- Clear, resilient phone systems that work when demand is high
- Call routing and queuing tailored for patient experience
- Support that answers in under three rings, every time
We make sure your phones help reduce patient frustration, not add to it.
IT That Supports Your Workflow, Not Slows It Down
Whether you’re running EMIS, SystmOne or other clinical systems, you need dependable IT infrastructure that won’t let you down mid-consultation. That’s where we come in.
We provide:
- Fast, secure networks and devices tailored to clinical workflows
- Day-to-day support for staff, from reception to practice managers
- Remote monitoring and maintenance, so problems are fixed before you even notice
And because we offer critical care out of hours, your practice is never left exposed, even when it’s out-of-hours.
Cybersecurity That Keeps Patient Data Safe
Medical practices are prime targets for cyber threats. We take your data protection seriously, offering practical, compliant cybersecurity that fits seamlessly into your operations.
Our solutions include:
- Secure backups and encrypted data storage
- Multi-layered protection against ransomware and phishing
- Staff training to raise awareness and reduce risk
We’ll keep your systems secure and compliant with NHS and ICO standards, without drowning you in technical detail.
Why Medical Practices Choose Spoke Technology
- We understand clinical pressures and response time requirements
- We offer friendly, no-jargon support, real people, not robots
- We answer your calls in 3 rings or less
- We’re available out of hours when others aren’t
